Privacy Policy

Rooted Salon Messaging Privacy Policy

Effective Date: July 25, 2026

Rooted Salon ("Rooted," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Messaging Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS or text messages from Rooted Salon.

Information We Collect

When you opt in to receive text messages from Rooted Salon, we may collect:

·       Your mobile phone number

·       Your consent and communication preferences for SMS messages

·       Your name, email address, and other basic contact information you provide

·       Appointment, service, and purchase information connected to your client profile

·       Your messaging history with Rooted Salon

How We Collect Your Information

We may collect information directly from you when you book an appointment, complete a form, make a purchase, join a waitlist, contact us, or otherwise provide your information. We may also collect information when you interact with our website, booking platform, or messaging services.

How We Use Your Information

We may use your information to:

·       Send appointment confirmations, reminders, updates, and other service-related messages

·       Respond to questions and provide client support

·       Send salon news, special offers, promotions, and other marketing messages you have agreed to receive

·       Manage waitlists, booking requests, and other salon communications

·       Operate and improve our business and client experience

Your Choices and Controls

You may opt out of marketing text messages at any time by replying STOP to any message. For help, reply HELP. Message frequency may vary. Message and data rates may apply. Opting out of marketing messages will not prevent us from sending non-marketing communications that are necessary to provide a requested service, such as appointment-related updates, where permitted by law.

How We Disclose Your Information

We may disclose information to service providers that help us operate our business, including our booking, payment, website, communications, and marketing platforms. We may also disclose information when required by law, to protect our legal rights, or in connection with a business reorganization, financing, merger, acquisition, or sale of assets.

We do not sell or share your personal information, mobile phone number, or SMS opt-in consent data with third parties or affiliates for their own marketing or promotional purposes.

Protection of Information

We use reasonable administrative, technical, and organizational measures to help protect your information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Updates to This Policy

We may update this Messaging Privacy Policy from time to time. When we make material changes, we will post the updated policy and revise the effective date above. We encourage you to review this policy periodically.

Consumer Data Use and Disclosure

Your data will not be transferred to external organizations. This includes consumer data, mobile numbers, and SMS consent data.

We do not share, disclose, or provide this information to outside organizations for their own use or for marketing purposes.

Any limited use of consumer data is strictly necessary to provide the service you requested or to meet applicable legal requirements.

  • Consumer data is used only as needed to provide requested services.

  • Mobile numbers and SMS consent data are not shared for marketing by outside organizations.

  • Data is not disclosed except where strictly necessary for service-related purposes or legal obligations.

 

How to Contact Us

For messaging support, reply HELP to any Rooted Salon text message. You may also contact us at:

·       Rooted Salon

·       Draper, Utah

·       Email: manager@rootedsalonandspa.com

·       Phone: 801-349-2535

·       Website: rootedutah.com